Shipping & Return Policy
Shipping fees
Italy:
Free Standard Shipping (Registered Mail)
Express Shipping € 6,00
Cash on Delivery € 12,00
Europe:
Free Standart Shipping! (Registered Mail, traceable)
Express Shipping € 15,00
USA:
Jewelry and Small Leather Goods - Express Shipping €35.00
Bags and Backpacks - Express Shipping €100.00
ATTENTION: Due to new US tariff policies, Poste Italiane has suspended all shipments to the United States. The only couriers currently shipping to this destination have significantly increased their rates.
WorldWide: Free Standart Shipping! (Registered Mail, traceable)
Express Shipping € 40,00
Processing time
Each creation is carefully handcrafted and made to order, using high-quality materials and refined artisanal techniques. Time is an essential part of the process: it allows each piece to be shaped with care, attention, and respect for detail. For this reason, production times are longer than those of industrial products and represent the true value of an object created to last and to tell a story of authenticity.
Jewelry and accessories are ready for shipment within 3 weeks.
Bags and backpacks are ready for shipment within 5 weeks.
If you need your order sooner, please feel free to contact me via the WhatsApp button.
Shipping time
Standard Shipping with Registered Mail: free, safe, and traceable!
Approximate delivery times:
Italy: 3-5 working days
Europe: 3-10 working days
WORLDWIDE: 7-20 working days
Express Shipping: fast, safe, and traceable!
Approximate delivery times:
Italy: 1-2 working days
Europe: 2-3 working days
USA - Canada: 2-4 working days
WORLDWIDE: 2-5 working days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Conditions of return
I gladly accept returns, exchanges, and cancellations
Contact me within 7 days of delivery
Ship items back within 14 days of delivery
Request a cancellation within 24 hours of purchase
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Personalized items cannot be returned.
I pack pieces very carefully to make sure they arrive safely. In the unlikely event of the pieces being damaged in transport, please contact me for a full refund or exchange.
